PRIVACY & SECURITY
State Bank & Trust Company has always held its customers’ privacy in the very highest regard. We have protected your confidential information in many ways over the years, and will continue to do so in the future.
We are required by law to provide the following information to you concerning consumer financial privacy.
We collect nonpublic personal information about you from:
1. Applications or other forms.
2. Processing your accounts with us and the transactions in those accounts, such as deposit accounts and loans, as well as information that we receive from providing services to you, like trust services.
3. A consumer reporting agency (commonly known as a credit bureau).
4. Requests we make to third parties or to confirm information that you have provided, particularly in the process of evaluating applications for loans.
We may share the above information about our customers or former customers with third parties as permitted by law. We may also share the above information with companies that perform marketing services on our behalf, such as check printing companies; or to other financial service providers with whom we have joint marketing agreements, like mortgage bankers, student loan and credit card processors, and Internet banking and bill payer providers.
It is the policy of the State Bank & Trust Company to assure that the information we have about our customers is accurate. It is also our policy that information we have about our customers is kept confidential and is only available to those employees who have a need for the information to properly service a customer’s account, act upon a customer‘s request or to fulfill that employee’s job responsibility.
We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
You may contact us at (319) 352-6000 or toll-free at (888) 367-5500 regarding any questions you may have about this policy or the privacy of your account information. Thanks for banking with us!
Computer Security: Keeping your financial and personal information secure and confidential is one of our most important responsibilities. Your information remains secure because our computer systems are protected in the following ways:
- Computer anti-virus protection detects and prevents viruses from entering our computer network systems.
- Firewalls block unauthorized access by individuals or networks. Firewalls are one way we protect our computer systems that interact with the Internet.
- Secure transmissions ensure information remains confidential. We use encryption technology, such as Secure Socket Layer (SSL), to transmit information between you and us.
- Advances in security technology are constantly evaluated by our experts to ensure that we provide the right protection for you.
We may offer you links to 3rd party websites not controlled by the State Bank & Trust Company. If you choose to visit these web sites, we are not responsible for privacy or security as well as accuracy of the information they provide.
Email: Email can be used for sending scams warning of a computer virus and to take action right away, or in the form of special offers from companies which are not legitimate. If you receive an email that looks suspicious, DO NOT OPEN IT, DO NOT FORWARD IT, & DELETE IT IMMEDIATELY. If you receive a warning of a new computer virus, check the website of your anti-virus software vendor to validate the warning before taking any action. Also, it is best to implement the patch or update directly from your vendor as opposed to a 3rd party website, if your software does not automatically do it for you.
State Bank & Trust Company will never solicit personal information from you via email. Do not supply personal information to an email request at any time.
Click here for the Enhanced On-Line Security demonstration.